12/15/2023 0 Comments Coffee bean teaIf this is the case, we will refer you to our Returns Policy. If you wish to cancel an order that is already on a truck to your shipping address, we may not be able to cancel your order. A $5.99 restocking fee may be assessed in some instances. If you wish to cancel your order, contact us hereas promptly as possible. Order Cancelation Policy: orders may be canceled between 8am-3pm on weekdays only. address are not eligible for refund, return, or replacement. If a refund is approved, the order will be refunded to the original form of payment less adjustments for shipping and handling. Returns are processed within 21 days of the mailing date, and refunds can be expected within 7 business days of processing. Any returns mailed without a valid RMA# will be rejected and returned at the customer’s expense. A return label may be provided for damaged or defective items. For any approved returns, we will provide an RMA # and shipping address. Some refunds or exchanges may require return of the product at our discretion. To initiate a return, exchange, or a refund, please visit us here within 30 days of purchase to request an RMA#. orders cannot be returned to our physical cafe locations but our Customer Support team is always happy to help. Eligible purchases may be covered under our Returns & Exchanges policy. If you have questions about how to brew or if you are dissatisfied with your order for any reason, please contact our Customer Support team here for assistance. At The Coffee Bean & Tea Leaf ®, we strive to ensure the complete satisfaction of our online and in-store Guests.
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